CIVICUS Feedback Form

As a member of Accountable Now, CIVICUS takes its commitment to transparency, accountability, and continuous learning and improvement very seriously. We count on our members, allies and supporters to reach out to us when they have questions or concerns about the alliance’s work and activities.

Note that any complaints and suggestion will be taken seriously and investigated following a Feedback mechanism launched in 2018 (have a look at the full Feedback Response Policy).

In case you want to provide suggestions or feedback on our work or if you would like to file a complaint, please use the Feedback Form provided on this website. You can also submit a complaint, suggestion or any feedback via email - please send your information on the points below to . You can also fill in the form and send it by post to CIVICUS: World Alliance for Citizen Participation, attn: Chief Networks Officer, 6th Floor, 25 Owl Street, Auckland Park, Johannesburg 2092 South Africa.

Note that it is possible to send feedback anonymously, without any contact details provided. In that case, the CIVICUS team won’t be able to follow up with you directly for any further actions or answers; however, we still value your feedback and will attempt to make any necessary and appropriate investigation or amendment to our policies or processes. CIVICUS encourages that only genuine and accurate information is submitted.