Primary Constituent Accountability

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Testing the Resilient Roots project central hypothesis

Towards the end of the project, we started working with Triskuel Consulting to design and roll out a methodology for testing the central Resilient Roots hypothesis - that civil society organisations which are more accountable to their primary constituents are more resilient to civic space-related threats.
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Reflecting on the impact of Primary Constituent Accountability

Español | Français The first Resilient Roots case study illustrated the three dimensions of primary constituent accountability (PCA) - giving, taking, and holding to account, through examples from our national partners.
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In conversation with Resilient Roots partners

The Resilient Roots team has been trying to understand how primary constituent accountability has impacted the policies and practices of our 14 national partner organisations.

Constituent Accountability Mechanisms in Practice

To illustrate what primary constituent accountability mechanisms actually look like in practice, we have produced a series of infographics outlining some of the real-life examples that our Resilient Roots national partners have developed.
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10 tips to “course correct” your accountability feedback mechanism

Español Resilient Roots: Conquering the feedback loop - Part 5 of 5: “Course Correct” By Isabelle Büchner et Belén Giaquinta (CIVICUS) This five-part blog series tries to break down this process as much as possible, to move beyond theoretical discussions about how to shift power within the civil society sector and offer practical solutions for how to change organisational culture through feedback.
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Common challenges with implementing primary constituent accountability

Español The Resilient Roots (RR) initiative examines whether organisations who are accountable to their primary constituents, that is, the individuals and communities they support and serve, are better able to withstand external threats related to closing civic space.
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10 tips to ensure a meaningful dialogue with your primary constituents

Español | French Resilient Roots: conquering the feedback loop - Part 4 of 5: “Dialogue” By Isabelle Büchner and Belén Giaquinta (CIVICUS) By now, you have designed your accountability feedback mechanism, and you have collected and analysed the feedback from your primary constituents.

Primary constituent accountability in service delivery versus advocacy focused organisations

Español The first case study looked at three dimensions of accountability (giving, taking, and holding to account) and provided examples of how different Resilient Roots partners navigate and practice each dimension.

10 tips to analyse feedback from your primary constituents

Español | French Resilient Roots: conquering the feedback loop - Part 3 of 5: “Analysis” By Isabelle Büchner and Belén Giaquinta (CIVICUS) In the first blog post of this series we shared 10 steps to design your accountability feedback mechanism.
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The Three Dimensions of Accountability

Español The Resilient Roots (RR) initiative examines whether organisations who are accountable to their primary constituents, that is, the individuals and communities they support and serve, are better able to withstand external threats related to closing civic space.
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10 Tips to collect feedback from your primary constituents

Español | French Resilient Roots: conquering the feedback loop - Part 2 of 5: “Collect” By Isabelle Büchner (Accountable Now) and Belén Giaquinta (CIVICUS)    In the first blog post of this series, we shared 10 steps to design your accountability feedback mechanism.
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10 Steps to design your accountability feedback mechanism

Español | French Resilient Roots: conquering the feedback loop - Part 1 of 5: “Design” By Isabelle Büchner (Accountable Now) and Belén Giaquinta (CIVICUS) In the Resilient Roots initiative, 14 organisations from all over the world are running pilot projects to test new primary constituent accountability mechanisms.

WATCH: Resilient Roots: Closing the feedback loop

  Haga click aquí para la versión en español | cliquez ici pour la version française

Measuring Changes in Accountability

The aim of the Resilient Roots initiative is to test whether organisations who are more accountable and responsive to their roots - namely, their primary constituents - are more resilient to external threats from governmental and non-governmental sources.

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