The first Resilient Roots case study illustrated the three dimensions of primary constituent accountability (PCA) - giving, taking, and holding to account, through examples from our national partners. The second case study distinguished between organisations that are primarily service delivery or advocacy focused, and examined the implications these differing approaches have on PCA mechanisms. The third case study explored the various common challenges that national partner organisations faced when implementing their PCA mechanisms.
This final case study examines the broader impact of PCA approaches within national partner organisations, moving beyond their pilot projects to highlight their influence on wider programmatic, operational and strategic matters.