Digital Engagement Officer

ABOUT US:

At CIVICUS our focus is simple: to strengthen civil society and citizen action for a more just, inclusive and sustainable world.  We do this by defending civic freedoms and democratic values; strengthening the power of people to organise, mobilise and take action; and empowering a more accountable, effective and innovative civil society. 

We work for civil society, protecting and growing `civic space’, by which we mean: the freedoms of expression, association and assembly - the fundamental freedoms that enable organisations and individuals the right to speak out, organise and take action. We strive to promote excluded voices, especially from the Global South, and have a growing alliance of more than 4000 members in more than 175 countries.

We know that this is a time of big global challenges for civil society and the world, but we also know that our members and partners have big responses. Our role is to connect, amplify and scale these responses

and, in doing so, strengthen the contribution of citizen action and civil society.

Drawing on over 25 years of experience, we are working to build on our strengths while also exploring new ways of working. CIVICUS’ Strategic Plan 2017-2022 sets the strategic direction for the secretariat and alliance. It articulates who we are, what we strive to achieve, how we work and how we define our success.

How we make a difference:

Given the nature and extent of the challenges facing humanity we believe in being bold and creative by:

  • Building solidarity among civil society across borders and at scale
  • Supporting civil society to connect with others
  • Producing timely and world-class knowledge and analysis
  • Advocating for open spaces and systemic change
  • Amplifying voices of those usually not included
  • Promoting resourcing of a diverse and resilient civil society
  • Innovating and incubating bold initiatives
  • Promoting, modeling and disseminating civil society best practices

DESCRIPTION OF ROLE:

CIVICUS is looking for an experienced Digital Communications and Engagement officer who will work with networks and impact and accountability staff to produce and disseminate youth related communications, communicate the knowledge about Goalkeepers Youth Accelerator and develop and implement a targeted communications strategy for key stakeholders involved in the accelerator and the Youth Working Group goals.

Key Responsibilities

Communications Support (50%)

  • Produce content and maintain online communications platforms
  • Upload articles for the websites, fix non-technical issues
  •  Use web analytics to contribute to understanding of how audiences engage with content
  • Develop and implement targeted digital communications strategy for key stakeholders to showcase the goals, progress and results of the Goalkeepers Youth Accelerator, including message development, social media content creation and media outreach
  • Oversee packaging and dissemination of Goalkeepers Youth Accelerator project-related materials

Youth Engagement Support (50%)

  • Provide communications support to the preparations and launch of the Young Activists Authors, Youth Action Team quarterly publications and Youth Assembly promotion
  • Draft Youth Working Group newsletters and share youth related opportunities in social media
  • Produce social media graphics and short videos using online tools
  • Any other reasonable tasks deemed necessary.

PERSON SPECIFICATION

KNOWLEDGE AND SKILLS

  • Holding a degree/ qualification related to communications, graphic design
  • A portfolio of previous work related to digital communications
  • Interest and knowledge related to civil society, Sustainable Development Goals campaigns, activism and global issues
  • Excellent written and verbal communication skills
  • Preference will be given to those who also have experience and skills in Digital Marketing, campaigning and online engagement.

COMPETENCIES

  • Experience using social media - especially Twitter, Facebook, Instagram
  • Ability to communicate simply and clearly, with written and design skills
  • Ability to work on a team
  • Computer, internet, email, Microsoft office
  • Excellent English language -spoken and written
  • Fluency in another UN language (French, Spanish, Mandarin, Portuguese, Russian, or Arabic) – desirable

BEHAVIOURAL SKILLS:

• Strong interpersonal skills and ability to work as part of a diverse team.

• A good communicator – someone with a passion for advancing the cause of civil society and human rights.

• Well-organised, with the ability to work independently.

• Ability to analyse complex sets of information and reveal trends.

• A commitment to improving respect for human rights.

Location:  Any CIVICUS Hub, Johannesburg, SA preferred or with regular travel to Johannesburg

Start date: As soon as possible (Beginning of November)

Salary: US$3 333.00 (per month)

Duration: 14 months (December 2019)

To apply, please submit:

• A motivational letter;

• A detailed CV;

• Contact details of three current references

To This email address is being protected from spambots. You need JavaScript enabled to view it. by 30 September 2018.

Youth Working Group Community Building Officer

ABOUT US:

At CIVICUS our focus is simple: to strengthen civil society and citizen action for a more just, inclusive and sustainable world.  We do this by defending civic freedoms and democratic values; strengthening the power of people to organise, mobilise and take action; and empowering a more accountable, effective and innovative civil society. 

We work for civil society, protecting and growing `civic space’, by which we mean: the freedoms of expression, association and assembly - the fundamental freedoms that enable organisations and individuals the right to speak out, organise and take action. We strive to promote excluded voices, especially from the Global South, and have a growing alliance of more than 4000 members in more than 175 countries.

We know that this is a time of big global challenges for civil society and the world, but we also know that our members and partners have big responses. Our role is to connect, amplify and scale these responses

and, in doing so, strengthen the contribution of citizen action and civil society.

Drawing on over 25 years of experience, we are working to build on our strengths while also exploring new ways of working. CIVICUS’ Strategic Plan 2017-2022 sets the strategic direction for the secretariat and alliance. It articulates who we are, what we strive to achieve, how we work and how we define our success.

How we make a difference:

Given the nature and extent of the challenges facing humanity we believe in being bold and creative by:

  • Building solidarity among civil society across borders and at scale
  • Supporting civil society to connect with others
  • Producing timely and world-class knowledge and analysis
  • Advocating for open spaces and systemic change
  • Amplifying voices of those usually not included
  • Promoting resourcing of a diverse and resilient civil society
  • Innovating and incubating bold initiatives
  • Promoting, modeling and disseminating civil society best practices

DESCRIPTION OF THE ROLE:

CIVICUS is looking for a junior entry-level communications and networking professional to join our globally-focused networks and membership team, to strengthen the Youth Working Group (YWG), a global network of youth CSO, networks and individuals 30 and under.

Key Responsibilities:

Communication and knowledge sharing (30%)

  • Contribute to the identification of member’s knowledge and information needs and development of innovative ways to respond to them (webinars, trainings, etc.).

• Contribute to the development of knowledge products (research, training tools, etc.)

• Contribute to YWG internal knowledge management processes.

2. Membership (20%)

  • Support the implementation of CIVICUS and YWG’s membership strategy.
  • Liaise with membership teammates to ensure data on youth members are captured and updated on CIVICUS databases
  • Support the Youth Working Group through mapping, recruitment and promotion
  • Assist youth members with application to Crisis Response Funds

3. Network engagement (20%)

  • Support the implementation of Youth Working Group and Youth SDG Accelerator networks strategy; Research and implement innovative engagement practices that promote local ownership and participation;
  • Collaborate with Youth SDG Accelerators, technical partners and the Capacity Development Cluster to identify and support youth advocates needs.
  • Monitor and administer the Youth SDG Accelerator relationships and contracts with technical partners, mentors and advocates
  • Identify networking opportunities and potential partners to connect with the Youth Advocates

4. Convening support (30%)

• Contribute to the implementation of Youth Working Group convening plans;

• Assist in organising events and other logistics.

We are looking for an experienced and skilled person to:

  • Monitor and administer the Youth SDG Accelerator relationships and contracts with technical partners, mentors and advocates
  • Identify networking opportunities and potential partners to connect with the Youth Advocates
  • Assist in implementation of networking and engagement strategy for CIVICUS Youth Working Group to be more active and engaged in CIVICUS alliance and as a community of practice;
  • Support implementation of CIVICUS Youth Action Team strategic priorities and annual plans.
  • Provide administrative and coordination support to Youth Working Group convenings including: thematic webinars, mentorships, Youth Parkour, Youth Assembly, Youth SDG Accelerators and technical partners planning forum
  • Assist in research for partnerships for global, regional and national youth members and support the development of youth networks based on regional needs leasing with Innovation for Change and Capacity Development
  • Any other reasonable tasks deemed necessary.

PERSON SPECIFICATION

KNOWLEDGE AND SKILLS

• Undergraduate degree or equivalent in development studies, international relations, political science, economics, anthropology, sociology, public policy, or a related field;

• 2 + year experience of working in a multi-cultural team and in an NGO environment (e.g. volunteer, internship, study aboard programs);

• Knowledge of project management, research, advocacy campaigns, partnership building, or project design;

COMPETENCIES

• Excellent writing, communication and analytical skills;

• Computer and internet proficiency, including MS Office, Word, Excel, PowerPoint etc.;

• Understanding of membership and networking principles;

• Knowledge of global/regional dynamics and civil society issues; and

• Excellent written and spoken English. Proficiency in French and/or Spanish required.

BEHAVIOURAL SKILLS:

• Strong interpersonal skills and ability to work as part of a diverse team.

• A good communicator – someone with a passion for advancing the cause of civil society and human rights.

• Well-organised, with the ability to work independently.

• Ability to analyse complex sets of information and reveal trends.

• A commitment to improving respect for human rights.

Location : CIVICUS Hub preferable, with 3-6 months of the contract spent in Johannesburg

Start date : As soon as possible (1 November 2018)

Duration : 14 months (December 2019)

Salary: $3 333.00 per month

To apply, please submit:

• A motivational letter;

• A detailed CV;

• Contact details of three current references

To This email address is being protected from spambots. You need JavaScript enabled to view it. by 30 September 2018.

Please note that only shortlisted candidates will be contacted. Should you not have heard from us within 3 weeks after your application, please consider your application as being unsuccessful.

CONNECT WITH US

HEADQUARTERS
25  Owl Street, 6th Floor
Johannesburg,
South Africa,
2092
Tel: +27 (0)11 833 5959
Fax: +27 (0)11 833 7997

UN HUB: NEW YORK
205 East 42nd Street, 17th Floor
New York, New York
United States
10017

UN HUB: GENEVA
11 Avenue de la Paix
Geneva
Switzerland
CH-1202
Tel: +41 (0)22 733 3435